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  • Frequently Asked Questions

    Frequently Asked Questions that our customers have asked us before purchasing our products. If you have other questions, please just send it to revala@revala.ee

    Frequently Asked Questions

    Lead time is up to 21 days after the prepayment.

    Our payment terms are 100% prepayment (for the first transaction); 50% prepayment and 50% with BL at sight (for other transactions).

    It is possible to apply for credit insurance if the insurance company provides credit limit to the buyer.

    Yes, the minimum order is 1 MT for milk powder blends; for ice cream powders 300 kg per flavor.
    We offer our products in 25 kg multilayer paper bags, and in 1 kg, 500 g or 250 g sealed laminated plastic or foil bags (ice cream powder for HoReCa sector).
    With each of our product we provide certificate of analysis, certificate of origin, veterinary certificate, bill of loading or CMR, and an invoice.
    We can load into 20" container maximum 12,5 MT on pallets, 15 MT without pallets; into 40" container maximum 25 MT on pallets.
    We arrange the free samples, customer arranges/pays shipment for samples.
    Yes, the private labels are feasible at the customer’s expense. Customer needs to provide design of its label or bag for printing these by Revala and to pay for it.
    • For factories, traders and wholesalers – please contact Revala team!

    • For retail and HoReCa products we have resellers and cooperation partners. You can buy our ice cream powders from several online and retail stores.